Best speaker of the whole training. My biggest need and his delivery was awesome.

Small group discussion was great and involved us in the active learning easily. Gave us the information we needed and let us add our thoughts.

Leadership Training

I appreciate the working examples and storytelling approaches. It gave me a clear picture on how to think about leading change.

Most unforgettable training session I’ve ever had!

Strategic Thinking: Shifting mindsets and building the strategic capability of your team

Seeing the same thing with a new set of eyes. Seeing opportunity where others see a barrier. Breaking out of conventional wisdom. The ability to break a team out of predictable, often limiting, mindsets has become the core focus of strategic leadership training. Insight and innovation cannot occur until leaders are open to seeing their world differently. In this session, participants consider why it is so difficult to break out of dominant mindsets and how they can help their team recognize their limited frames. The workshop introduces a number of useful techniques to enable strategic thinking such as blind-spot centering, HERE assessments, uncertainty vectoring, and TAP analysis. The training is built around the core strategic thinking capabilities of anticipating, building, and aligning.

Leading Change: Practical actions for driving change and innovation

Managers and leaders face the daunting task of designing and implementing organizational changes on a continual basis. Change is no longer just a temporary state but more of a constant in many organizations. Leaders need to be skilled at managing the full process of change, from initial insight and design, through implementation, and all the way to sustaining a change over time. While change initiatives may introduce new stressors into an organizational system they can also provide fertile ground for innovation. The leading change program provides practical advice to help leaders build momentum and reduce change resistance and unanticipated barriers. The session is interactive, high energy and designed to help participants manage mindset shifts, trigger innovative thinking, maintain change momentum, and effectively take control of a change process.

Leading the Way Through Long-term Uncertainty

We live in a world of uncertainty. Yet most organizations plan as if the world were predictable, developing point forecasts, budgets, and initiatives that will succeed as long as the external environment cooperates. This workshop will introduce an outside-in approach for setting strategic direction that embraces external uncertainties as a source of superior opportunities and presents a step-by-step methodology for crafting an adaptive strategy under conditions of uncertainty After examining the risks of overconfidence, confirmation bias, and conventional wisdom. Participants will learn a scenario building technique to prioritize and connect industry uncertainties and break out of industry conventional wisdom.

How Experienced Decision Makers Excel

High quality decisions have always been essential for strong business performance. Yet with the increasing speed, complexity and data availability in today’s competitive environment, superior decision skills are more important than ever. This workshop will help participants improve their decision making skills by offering behavioral insights into how people actually think and make decisions. Participants are exposed to the advanced critical thinking skills and creative strategies needed to manage unfamiliar, highly complex problems or decisions that involve significant uncertainty. This workshop introduces strategies on how managers and executives can deal more effectively with ambiguous information, loosely structured problems, deep uncertainty, and complex trade-offs. The focus is on critical thinking, breakthrough problem solving, learning and the effective use of groups.

High Performing Teams for Experienced Leaders

Experienced leaders face a different set of team leadership challenges and, unfortunately, many team development approaches are not designed for this audience. Senior leaders often have a strong awareness of team process and an intuitive understanding of what causes team dysfunction. The gap for experienced team leaders is not the one between ignorance and knowing (for example, most know what creates groupthink or demotivates employees) it is the gap between knowing and doing (A leader knows what creates groupthink but does not have time or energy to fix it). This workshop is designed to address the knowing-doing gap. Participants will be exposed to, and asked to experiment with, several practical techniques for creating and sustaining high-performing teams. The workshop is highly interactive and includes numerous moments in which participants will be challenged to make explicit connections back to their specific roles. The workshop is structured around four areas of common team dysfunction: creating, motivating, coordinating, and deciding.

Arch Insurance​

Bank of America


Coca Cola



General Electric


Guardian Glass

Johnson Controls

Johnson & Johnson

Lincoln Financial


MFS Investment Management


New York Life


Professional Convention Management Assn.

Sandia National Laboratory

Schneider Electric

Selective Insurance



United States Federal Reserve System

University of Pennsylvania


Veeco Instruments

Visiting Nurse Service of New York

West Penn Allegheny Health System

Dr. Austin has provided customized leadership training for the following organizations: